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Rated #1 by MedTech and Customers | Patient Relationship Management Innovation Award | Learn More MENU (877) 269-2904 Support Request a Demo Health Systems How We Help Improve Patient Experience & Outcomes Increase Appointments and Revenue Reduce Staff Burnout Save Time When We Help Patient Activation Pre-Visit Visit Post-Visit Platform TeleVox Enterprise Edition Integration Iris™- AI-Powered Virtual Agent Physician Practices Pharma & Payors Resources Resources eBooks Infographics Success Stories Videos Webinars Events ROI Calculator Newsroom In the News Press Release Blog Healthcare Blog Pharmaceutical BlogWhy Televox? Executive Team Partnerships Champions Careers Contact Us Support Our team of customer service and technical support representatives are here to assist you. Please see the below contact info based on the product that you use. Thank you for being a valued customer of Televox. HouseCalls Pro 877-269-2904 [email protected] Login HouseCalls ASP, Vox On-Hold 877-269-2904 [email protected] Login T.Link 877-269-2904 [email protected] Login Website 877-269-2904 [email protected] ClientTell 877-269-2904 [email protected] Login CallPointe Engage 877-269-2904 [email protected] Login PhoneTree 877-269-2904 [email protected] Login For more self-help and training options for HouseCallsPro, visit here TeleVox Ticketing Portal for the HouseCalls Platform Download User Guide Submit a Support Request How to Setup Your Office Closing Messages For inclement weather and emergencies for the HouseCalls Platform. Download Technician Login for the HouseCalls Platform Mac Users for the HouseCalls Platform Adopting the HouseCalls Pro platform has endeared us to our operations and executive teams . ACPNY has implemented a variety of automated workflows and over twenty Epic-event-based messages . We also love the self-service capability and on-demand broadcast messaging.” Director, Revenue Cycle Systems AdvantageCare Physicians Since adopting HouseCalls Pro to capture real-time, self-reported patient information via SMS and record that in Epic, we have continued to expand the use of automated workflows. The configurability of the system and the service provided has been excellent.” Anthony Brown | Director, Application Services Kettering Health Network Recently, a whole practice had to move. HouseCalls Pro provides tools that send reminders out, so we didn’t have a time delay to send out customized messages. We didn’t have to wait for TeleVox’s staff to build something. That helped our practice because we didn’t have to reach out to each patient to let them know where the new location was. Reaching out to each person would have cost a lot of money, so TeleVox’s system has saved us a lot of money. Everything ties into the finances. With this solution, we can utilize our time for other things. Our patient turnover would cost us in the long run if we weren’t utilizing the time slots and the follow-up program. Patients have come back, and we have made them aware that they need to be seen for things. The solution has definitely had a positive financial impact.” Manager | Customer Interview Conducted by KLAS Research About ROI/Cost TeleVox’s greatest strength is customer service. When I have questions or need somebody to intervene, I get very good responses from my account manager. That individual is excellent and always checks on us to see whether there is anything they can do.” Manager | Customer Interview Conducted by KLAS Research About Service and Support I really believe in the HouseCalls Pro product, and I regularly engage in networking with other people that use the system. I am a big fan of the platform and the framework on which the platform is built.” Manager | Customer Interview Conducted by KLAS Research About Technology The Patient Family Notifications workflow has helped a lot with logistics. Especially since we have limitations on people entering the hospital due to COVID protocols. It has really helped coordinate with rides. Family members drop the patients off and eventually they get the message that their family member is in recovery and know it’s time to head back into the hospital to pick them up. That is very helpful. Claudia Andrade | Senior Applications Analyst Cambridge Health Alliance Since we started using TeleVox, we have had fewer no-shows. I think that is the goal of any appointment reminder system, and we have seen that. We have had a couple of really good account managers from TeleVox who have made our experiences so much better. We have run into roadblocks with builders and the way we do things may not be the way that others organizations do things. Our account manager have been the key to helping us communicate to work through issues. Explore Our Patient Relationship Management Solutions Let’s Talk Healthcare Providers Who We Help How We Help When We Help Platform Pharma, Payors & Life Sciences Postcard Plus Services Use Cases Request More InformationWhy TeleVox? Executive Team Partnerships Careers Blog Contact Us Legal Links Privacy Policy HIPAA Web Services Addendum Service Agreement LinkedIn Facebook Twitter YouTube © Copyright 2024 TeleVox | All Rights Reserved. Health Systems How We Help Improve Patient Experience & Outcomes Increase Appointments and Revenue Reduce Staff Burnout Save Time When We Help Patient Activation Pre-Visit Visit Post-Visit Platform TeleVox Enterprise Edition Integration Iris™- AI-Powered Virtual Assistant Physician Practices Pharma & Payors Resources Resources eBooks Infographics Success Stories Videos Webinars Events ROI Calculator Newsroom In the News Press Release Blog Healthcare Blog Pharmaceutical BlogWhy Televox? Executive Team Partnerships Champions Careers Contact Us Request a Demo Support Search...